![]() Your customer notices it on their way out and the screen’s message highlighting that they have the chance to win their next meal at the restaurant for free if they complete a quick survey. The electronic displays featuring these surveys are programmed to collect feedback and then automatically reset for the next person, once the previous user’s survey has been successfully submitted.įor example, let’s say you owned a restaurant chain and decided to place a kiosk survey in one of your restaurants to measure ongoing customer satisfaction. It can typically be found in retail, healthcare and other high traffic applications within point-of-sale or exit areas, to get user feedback on their buying or service experiences. What is a kiosk survey?Ī kiosk survey is a survey that is administered via a freestanding touchscreen display device, or a tablet with survey software loaded onto it and the kiosk mode enabled. This is where the use of the kiosk survey method can prove really effective. While there are plenty of ways to distribute your survey, from web embeds, emails and SMS to name a few, there are times when a more prominent method is required to gain the attention and feedback of your audience. When it comes to engaging these individuals and collecting their feedback with a survey, timing is everything. Whether it’s customers leaving your store or restaurant, or those using public services such as hospitals, trains, buses, leisure services and more. ![]()
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